A few UK tabloids have put together some stories saying that the Nintendo 3DS is seeing a large number of returns due to so many people getting sick from the 3D effects of the 3DS. Is this allegation on the money, or is this tabloid smut at its worst? Here's what Nintendo and multiple retailers had to say.
GameStop: "This is something that we are not experiencing."
Currys: "We have not noticed a big increase in returns [with the 3DS]."
Nintendo: "Recent reports are incorrect. The number of calls and emails with queries on Nintendo 3DS is in fact well below the rate experienced during past hardware launches and having spoken with our retail partners there are only a handful of people who have actually gone into stores to request a refund. Nintendo 3DS was designed with a 3D depth slider that lets users adjust the 3D effect so that everyone can still enjoy this product. When viewing any kind of 3D images, including movies and on TV, some people might experience minor discomfort. The effects are short term and have no lasting effect; most people can continue after taking a break. Our advice for anyone concerned about potential side-effects or for anyone who just wants to take a look at a Nintendo 3DS is to ask to see and play one before they buy. Most stores will only be too happy to oblige."
GAME: "We've had less than five people complain that they feel sick and want to return [the 3DS]."
HMV: "Contrary to a report in today's media, we would like to make clear that we are not aware of any manufacturing fault with the 3DS console - which we have seen huge demand for, and that we have not issued any refunds for it and nor are we doing. A number of customers are, however, choosing to take us up on our pre-played games offer - which is a totally different thing, where they can trade-in previously purchased games products, including the 3DS if they so choose, against any other products that we stock in-store up to a pre-determined set value."