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March 30, 2011

Some 3DS owners experiencing loose hinge issues, Nintendo says 3DS issues aren't widespread

So...we have two black screens of death, and now some people are complaining that their 3DS hinges are a tad too loose. If you visit Nintendo's support site, you can see that they have already listed a possible hinge issue.
System Hinge Problems (Loose)

The Nintendo 3DS system's upper screen will not stay open during use
Upper screen won't click into place
Upper screen flops back when opened
What to do:

To resolve this issue, the system will need to be repaired.
If you happen to have that issue, you can click here to resolve it. Just how many people are having this and other issues with the system? Nintendo says the numbers are extremely low.
"The number of calls and emails received by our customer support center is well below the rate experienced during past hardware launches, and there are no widespread issues. As always, people who have questions or comments about Nintendo 3DS or any Nintendo products can visit our support website at http://support.nintendo.com or call 800-255-3700."


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